First Fix.
One workflow rebuilt in 30 days. The one you hate most.
The shortest paid path to seeing what AI doing the work — not chatting about it — actually feels like in your business. One workflow, rebuilt end-to-end, on your data, with a clean handoff to a bigger build if it lands.
And — honestly — who it's not.
✓ YOU'RE A FIT IF
- +You have one workflow that hurts more than all the others combined.
- +You want to see the work — not a slide deck — before committing to a bigger build.
- +You're prepared to put real money behind a focused fix, just not the full-build budget yet.
- +You can have one person on your side inside the engagement for the month.
✗ NOT A FIT IF
- –You want a quick fix across multiple workflows. (See Right-Hand Build.)
- –You think 30 days means a couple hours a week of attention from your side.
- –You expect this to be free or near-free.
- –You don't actually know which workflow hurts most. (We can help you figure it out on the Ops Call.)
What you actually get when you sign.
Every First Fix ships the same three movements — a paid sweep, a fixed-fee build, a retainer. Below is the line-item list for each.
The Sweep (compressed)
The Install
Optional Retainer
Engagement timeline, week by week.
Sweep
Workflow mapped. KPI baselined. Plan filed.
Build
Models picked, agent built, workflow reshaped.
Rollout
Phased rollout in your shop with one person from your side.
Tune
Iterate against the live data.
Review
KPI snapshot. You decide on retainer or a bigger build.
Before. After.
- –One workflow eats a disproportionate share of your time or your team's
- –The KPI isn't measured — you know it's broken but not by how much
- –The workflow lives in someone's head and breaks when they're out
- –Quick fixes patch the symptom; the cause stays exactly where it was
- +Workflow running on an AI-native layer instead of human attention
- +KPI instrumented and reviewed on a dashboard, not a vibe
- +Workflow encoded in the system — not tribal knowledge
- +You have hard proof a bigger build pays back. Or hard proof it doesn't.
A real conversation, not a price card.
The First Fix is the smallest serious engagement we run. It's a real capital commitment — meaningfully more than another SaaS subscription, meaningfully less than the Right-Hand Build. Appropriate for owners who want a focused proof-of-work before committing to a full build.
We don't publish numbers because they don't mean anything without scope. We talk through investment on the Ops Call — operator-to-operator. If the math doesn't work for you, we say so on the same call.
Book the Ops Call →What we commit to.
The workflow in scope running, instrumented, and improved against baseline by day 30.
If the workflow isn't measurably better at day 30, we keep working on it on our dollar. The standard is plain: human-directed, measured, owner-optional.
Human-directed
Measured
Owner-optional
What this looks like in practice.
“Recall workflow rebuilt. No-show rate from 14% to 4%.”
- THE OPERATION
- Single-location dental practice. 6 chairs, 11 staff. Pre-engagement: recall was mostly manual; no-show rate at 14% was costing roughly $11K a month in lost chair time.
- WHAT WAS BROKEN
- Recall outreach inconsistent depending on who was at the front desk that day. No-show rate hurting chair utilization. Front desk overwhelmed.
- THE MISSION
- Rebuild the recall workflow end-to-end. Cut no-shows under 5%. Free the front desk to do something other than chase appointments.
- WHAT WE SHIPPED
- A recall agent with personalization, calendar integration, and owner override. 4 weeks of Install. 1 workflow live.
- THE RESULT
- No-show rate at 4% by day 30. Chair utilization up 9 points. Owner extended into a Right-Hand Build the next month.
What's next after First Fix.
Year 1
First Fix shipped. Optional retainer running. Most owners step up to Right-Hand Build inside 90 days.
Year 2 expansion
Right-Hand Build covers the full operation. The First Fix workflow is now one of 6–8 inside a wider system.
Honest anti-promises.
First Fix is a paid engagement. The math has to make sense for both sides on day one.
The 30-day fix gets the same tiger team and the same operating discipline as a Foundation Build. The scope is smaller; the work isn't lower.
Fixed fee. Scope is one workflow. No invoice surprises.
If First Fix is enough, First Fix is enough. We say so.
Book an Ops Call.
30 minutes. Operator-to-operator. No deck. No follow-up nurture sequence designed to wear you down.
Book an Ops Call →